⚡ New Pricing Is Live
- Credits Never Expire -
Unknowns Not Charged
Proofy uses tiered pricing, so larger verification packages have a lower effective cost per credit. Choose pay-as-you-go for project-based usage or a subscription for recurring volume. Credits do not expire, and duplicate or Unknown results are not charged.
Yes. New users can start with 5,000 verification credits for $5 with no subscription required. This lets you test Proofy on real data before choosing a larger package.
Pay-as-you-go has no recurring charge and works well for occasional verification. Subscription plans are designed for recurring volume and can be cancelled from the account. Credits do not expire under either option.
No. Credits never expire - whether you are on a pay-as-you-go or subscription plan. Buy what you need today and use it whenever your next campaign is ready.
Yes. Volume discounts are built into Proofy's tiered pricing - the larger the package, the lower the cost per email. Enterprise clients also get flexible billing options and dedicated support. Contact support@proofy.io for a custom quote.
Yes. You can upgrade, downgrade, or cancel at any time from your account dashboard. Any unused credits are never lost after cancellation - they remain available in your account indefinitely
Proofy accepts credit card payments and invoices. Enterprise clients can also pay via ACH or Wire Transfer. Contact support via live chat or at support@proofy.io for details.
Refund eligibility depends on the current Terms of Service and whether purchased credits have been used. Contact support for help with a specific payment or refund request.
For conclusive Valid and Invalid results, Proofy is designed for up to 99% accuracy using multiple verification signals. Catch-all and restricted mail servers can return Risky or Unknown when mailbox-level certainty is not available.
Speed depends on list size and mail server response times. Single email verification via API returns results in real time. Bulk list processing is optimized to handle any volume efficiently.
No. Proofy verifies addresses using technical signals without sending a message to the address being checked. Data handling, privacy, and retention details are documented in Proofy's Privacy Policy, GDPR information, and Data Processing Agreement.
Proofy provides GDPR-related data processing terms, privacy controls, and retention information. Uploaded verification data can be deleted from the dashboard, and retention details are described in Proofy's GDPR, Privacy Policy, and Data Processing Agreement.
Proofy does not sell uploaded email lists. Data is processed to provide the verification service and may be handled by service providers described in Proofy's Privacy Policy and Data Processing Agreement.
Proofy accepts .txt and .csv files up to 65 MB. After verification, result columns are added directly to your original file - your data structure is preserved exactly as uploaded.
Yes. Proofy offers a Single Verification API, Bulk API, and Batch API, plus a JavaScript Widget and webhook support. Each API key includes detailed reporting. Full documentation is available at docs.proofy.io.
After verification, Proofy adds validation result columns to the exported CSV while preserving the original data structure. Data handling and retention are governed by Proofy's Privacy Policy and Data Processing Agreement.
Yes. Go to Settings - Billing tab in your Admin Panel, enter your company name and Tax ID, and save. Your details will appear on all future invoices.
