Find answers about email verification, bulk uploads, API access, billing, and account support.
Create your account, sign in to the dashboard, and choose the verification workflow you need.
You can use the Free Email Checker for one-off checks. New users can also start with 5,000 verification credits for $5 to test bulk verification or API workflows.
Proofy supports single-address checks, uploaded CSV or TXT lists, and API-based verification for forms, apps, CRMs, and automated workflows.
Primary statuses include Valid, Invalid, Risky, and Unknown. Additional signals can identify catch-all, disposable, role-based, and other address conditions.
No. Verification uses technical signals such as syntax, domain, MX, mail-server, and mailbox-level responses without sending a real message.
Review them separately instead of automatically treating them as Valid. Catch-all and restricted mail servers can limit mailbox-level certainty.
Bulk verification supports CSV and TXT files.
You can upload files up to 65 MB and process up to 1 million email addresses in a single file.
Yes. Proofy supports advanced export options so you can choose which verification fields and result categories you want included in the downloaded file.
See the Bulk Email Verification page for the full workflow and current options.
Yes. Proofy provides a REST API for real-time and automated verification workflows, including forms, applications, CRMs, and backend services.
Use the Proofy API documentation for authentication, endpoints, request formats, responses, and implementation examples.
The REST API is language-agnostic. You can integrate Proofy from any programming language or platform that can send HTTPS requests.
See Email Verification API for product-level features and use cases.
You can choose pay-as-you-go credits or a subscription plan, depending on how often and how much you verify.
Yes. Higher-volume packages have a lower per-credit price. Current package options are listed on the Pricing page.
Yes. Subscriptions can be canceled at any time, and you can choose a different package based on your verification volume.
No. Proofy credits do not expire, so unused credits remain available for future verification.
New users can start with 5,000 verification credits for $5.
No. Proofy does not sell uploaded email lists. Data handling is governed by Proofy's Privacy Policy, Terms of Service, GDPR information, and Data Processing Agreement.
Yes. You can delete uploaded data yourself through the service. Verification data is also automatically removed after 60 days, subject to applicable legal requirements.
Yes. You can delete your account when you no longer need the service. If you need help, contact support@proofy.io.
Proofy's current Data Processing Agreement states that personal data and verification results are retained for up to 60 days unless a longer period is legally required.
Still have a question? Send us an email and the Proofy team will get back to you as quickly as possible.
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