Proofy uses tiered pricing - the cost per email decreases as your volume grows, ranging from $0.008 down to $0.001 per verification. You can choose a pay-as-you-go package or a subscription plan with a 15% discount. There are no hidden fees, and you are never charged for duplicate or unknown addresses.
Yes. New users can start with a $4 trial package that includes 1,000 verification credits - no subscription required. It is the fastest way to test Proofy's accuracy and speed on your actual email list before committing to a larger plan.
Pay-as-you-go lets you purchase exactly the credits you need with no recurring charges. Subscription plans auto-renew monthly and include a 15% discount on all packages. Both options provide access to the full feature set, and credits never expire under either plan.
No. Credits never expire - whether you are on a pay-as-you-go or subscription plan. Buy what you need today and use it whenever your next campaign is ready.
Yes. Volume discounts are built into Proofy's tiered pricing - the larger the package, the lower the cost per email. Enterprise clients also get flexible billing options and dedicated support. Contact support@proofy.io for a custom quote.
Yes. You can upgrade, downgrade, or cancel at any time from your account dashboard. Any unused credits are never lost after cancellation - they remain available in your account indefinitely
Proofy accepts credit card payments and invoices. Enterprise clients can also pay via ACH or Wire Transfer. Contact support via live chat or at support@proofy.io for details.
Yes. If you have not used your purchased credits, you can request a full refund. Contact the support team via live chat or email for assistance.
Proofy achieves close to 99%+ accuracy using multi-layer validation: syntax checks, MX record lookup, SMTP verification, disposable email detection, catch-all address identification, and spam trap filtering - without ever sending emails to your list.
Speed depends on list size and mail server response times. Single email verification via API returns results in real time. Bulk list processing is optimized to handle any volume efficiently.
No. Proofy uses technical validation methods only - no messages are ever sent to the addresses on your list. The service is fully compliant with anti-spam laws and GDPR.
Yes. Proofy is fully GDPR compliant. Your data is used solely for verification purposes and automatically deleted from our servers after 60 days. You can also delete it manually at any time via the Admin Panel or API.
Never. Proofy does not sell, share, or transfer your data to any third parties under any circumstances. Uploaded email lists are used exclusively to perform verification and return results to you. You remain in full control of your data at all times.
Proofy accepts .txt and .csv files up to 65 MB. After verification, result columns are added directly to your original file - your data structure is preserved exactly as uploaded.
Yes. Proofy offers a Single Verification API, Bulk API, and Batch API, plus a JavaScript Widget and webhook support. Each API key includes detailed reporting. Full documentation is available at docs.proofy.io.
After verification, we’ll add validation result columns directly to your CSV file, preserving and maintaining your original data. No one has access to your data.
Yes. Go to Settings - Billing tab in your Admin Panel, enter your company name and Tax ID, and save. Your details will appear on all future invoices.
