⚡ New Pricing Is Live
- Credits Never Expire -
Unknowns Not Charged
Proofy uses tiered pricing - the cost per email decreases as your volume grows, ranging from $0.008 down to $0.001 per verification. You can choose a pay-as-you-go package or a subscription plan with a 15% discount. There are no hidden fees, and you are never charged for duplicate or unknown addresses.
Yes. New users can start with a $5 trial package that includes 5,000 verification credits - no subscription required. It is the fastest way to test Proofy's accuracy and speed on your actual email list before committing to a larger plan.
Pay-as-you-go lets you purchase exactly the credits you need with no recurring charges. Subscription plans auto-renew monthly and include a 15% discount on all packages. Both options provide access to the full feature set, and credits never expire under either plan.
No. Credits never expire - whether you are on a pay-as-you-go or subscription plan. Buy what you need today and use it whenever your next campaign is ready.
Yes. Volume discounts are built into Proofy's tiered pricing - the larger the package, the lower the cost per email. Enterprise clients also get flexible billing options and dedicated support. Contact support@proofy.io for a custom quote.
Yes. You can upgrade, downgrade, or cancel at any time from your account dashboard. Any unused credits are never lost after cancellation - they remain available in your account indefinitely
Proofy accepts credit card payments and invoices. Enterprise clients can also pay via ACH or Wire Transfer. Contact support via live chat or at support@proofy.io for details.
Yes. If you have not used your purchased credits, you can request a full refund. Contact the support team via live chat or email for assistance.
For conclusive Valid and Invalid results, Proofy is designed for up to 99% accuracy using multiple verification signals. Catch-all and restricted mail servers can return Risky or Unknown when mailbox-level certainty is not available.
Speed depends on list size and mail server response times. Single email verification via API returns results in real time. Bulk list processing is optimized to handle any volume efficiently.
No. Proofy uses technical validation methods only - no messages are ever sent to the addresses on your list. The service is fully compliant with anti-spam laws and GDPR.
Proofy provides GDPR-related data processing terms, privacy controls, and retention information. Uploaded verification data can be deleted from the dashboard, and retention details are described in Proofy's GDPR, Privacy Policy, and Data Processing Agreement.
Proofy does not sell uploaded email lists. Data is processed to provide the verification service and may be handled by service providers described in Proofy's Privacy Policy and Data Processing Agreement.
Proofy accepts .txt and .csv files up to 65 MB. After verification, result columns are added directly to your original file - your data structure is preserved exactly as uploaded.
Yes. Proofy offers a Single Verification API, Bulk API, and Batch API, plus a JavaScript Widget and webhook support. Each API key includes detailed reporting. Full documentation is available at docs.proofy.io.
After verification, Proofy adds validation result columns to the exported CSV while preserving the original data structure. Data handling and retention are governed by Proofy's Privacy Policy and Data Processing Agreement.
Yes. Go to Settings - Billing tab in your Admin Panel, enter your company name and Tax ID, and save. Your details will appear on all future invoices.
